Frequently Asked Questions
Aiki has partnered with Mappedin to provide free mapping for every K-12 school in the US and Canada. Mappedin's Maker software uses AI to convert digital, pdf, or even hand drawn maps into georeferenced 3D interior maps for your campus, district, or city. Aiki provides this service at onboarding or you can reach out to Mappedin directly at mappedin.com.
Aiki was founded by a team of experienced first responders, including former military Special Operations and Fire Service personnel, with over 46 years of combined experience in crisis response. Our founders have lived a life of service and continue provide thought leadership and impact in the profession and solution oriented innovations.
Yes. We have enabled critical alerts on iOS and emergency alerts on Android devices. This means, you will still receive lockdown alerts from Aiki while in Do Not Disturb or Silent mode. While iOS devices will bring up a pop-up message for Critical Alerts with a new install, Android does not present the same pop-up message. Once you've accepted to receive Critical Alerts on iOS devices, it will not re-ask for subsequent updates. Be sure to check your phone’s system settings to double check if Critical (iOS) and Emergency (Android) alerts are turned on.
Yes, Aiki is designed to integrate with most existing security infrastructures and can be customized to meet specific institutional needs. Things like automatic doors locking devices, emergency lighting, and intercom announcements can be triggered as needed by connecting ClassroomSAFE with legacy systems.
With our system, there aren't ANY daily responsibilities for students or staff. As long as whatever device they have stays logged in, they don't have to do anything unless there is a real event or a drill. And if there is, they follow the instructions and your emergency protocols on campus. It is business as usual unless something happens, just like there aren't any daily requirements for dealing with the Fire Alarm system unless there is a fire.
We have built-in safeguards to prevent false alarms or malicious activations, including a threshold system where multiple alerts are required to trigger a full campus response. Because each user is logged in, it is actually less likely to be triggered than the building's fire alarm which is anonymous. Additionally, we provide training to ensure proper use of the system.
Because our system doesn't require installation of hardware, implementation time is much faster than existing notification and panic alert systems. In a matter of days we can have all of your campuses mapped (for free) and the system ready for orientation and launch. Our team works closely with each client to ensure the fastest and most efficient setup process so you can focus on day to day tasks on your campus.
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Traditionally, Active Attacks are called into 911 by people on the ground.
You can also install panic hardware or silent panic buttons but you have to install hardware and networking cable throughout schools. Additionally, you would still have to get to one in order to sound the alarm. The equipment is often expensive to create, install, and maintain, so many communities are unable to sustain a comprehensive, up-to-date network. ClassroomSAFE allows you to take that "panic button" with you anywhere you go on campus using your cell phone, tablet, or school-issued device. Our independence from hardwired infrastructure allows for the least expensive and fastest onboarding in the industry.
The amount of battery used will vary from phone to phone. Most iPhone users will not see any performance or battery issues. Newer Android phones should be able to receive notifications with no large impacts to battery usage. Older Android phones may experience a heavier usage. For those Android users, we have provided the option of using battery saving mode.
Aiki is working with our stakeholders to make improvements to the app for the low vision community. Specifically: better integration with Voiceover. Some updates are available in the latest version. We will continue to make improvements over time, but please reach out to us if you encounter any bugs or missing labels.
