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Will Aiki alert me if my phone is on Do Not Disturb or silent mode?Yes. We have enabled critical alerts on iOS and emergency alerts on Android devices. This means, you will still receive lockdown alerts from Aiki while in Do Not Disturb or Silent mode. While iOS devices will bring up a pop-up message for Critical Alerts with a new install, Android does not present the same pop-up message. Once you've accepted to receive Critical Alerts on iOS devices, it will not re-ask for subsequent updates. Be sure to check your phone’s system settings to double check if Critical (iOS) and Emergency (Android) alerts are turned on.
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Will I be able to hear the alert if my phone is set to ‘do not disturb’?Yes. Aiki now has enabled critical alerts/emergency alerts so alerts push through the 'do not disturb' or 'silent mode' phone settings.
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How are school crisis events traditionally reported?Traditionally, Active Attacks are called into 911 by people on the ground. You can also install panic hardware or silent panic buttons but you have to install enormous amounts of wire throughout schools and you still have to get to one in order to sound the alarm. The equipment is often expensive to create, install, and maintain, so many communities are unable to sustain a comprehensive, up-to-date network. ClassroomSAFE allows you to take that panic button with you anywhere you go on campus using your cell phone, tablet, or school-issued device. Our independence from hardwired infrastructure allows for the least expensive and fastest onboarding in the industry.
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How much battery is being used in the background for this app?The amount of battery used will vary from phone to phone. Most iPhone users will not see any performance or battery issues. Newer Android phones should be able to receive notifications with no large impacts to battery usage. Older Android phones may experience a heavier usage. For those Android users, we have provided the option of using battery saving mode.
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Should I have location services set to always for Aiki?Ideally, yes. If you are enrolled in a ClassroomSAFE school, location services help us provide First Responders with your most recent known location. The location is only reported to our secure servers in the event of an actual lockdown or practice drill, not in day to day usage.
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What is Aiki doing to improve accessibility for low-vision users?Aiki is working with our stakeholders to make improvements to the app for the low vision community. Specifically: better integration with Voiceover. Some updates are available in the latest version. We will continue to make improvements over time, but please reach out to us if you encounter any bugs or missing labels.
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How well does the app work? What if I don't have a good WIFI connection? Or cell signal?Our extensive pilot testing has shown that most modern phones, tablets, and laptops can easily run Aiki ClassroomSAFE during an emergency. The data packets we are sending are specifically designed to be light and fast and more reliable on networks.
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How do I get Aiki ClassroomSAFE to protect my campus/school district?Please contact us here.
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What are the purchasing options?Aiki ClassrooomSAFE is available as an annual subscription for school districts to purchase on a per user protected basis. This allows for smaller districts to achieve the same technologically advanced alerting systems as larger districts. Contact us for more information.
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