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Improving Command Post Performance During Crisis Events

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Transform your Command Post Performance

Discover actionable strategies and technology to improve incident command, decision-making, and interagency coordination-based on real-world research and lessons learned from critical incidents.

Key Benefits

  • Learn from Uvalde: Understand how training gaps lead to command failures and what can be done differently.

  • Modernize Your Training: See why traditional tabletop exercises fall short and how tech-enabled, low cost repeatable scenario training closes the gap.

  • Boost Interagency Response: Explore best practices for improving communication, coordination, and unified command during fast-moving crises.

  • Actionable Takeaways: Access a roadmap for implementing scalable, cost-effective training that builds skills and confidence.

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What’s Inside

  • Analysis of current training protocols

  • Research-backed benefits of frequent, adaptive tabletop exercises (TTXs)

  • How 3-D mapping and machine learning make training more realistic and effective

  • Step-by-step implementation strategies for your agency

  • Metrics and feedback tools to measure and improve performance

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Who Should Download

  • Fire and EMS Chiefs

  • Law Enforcement Commanders

  • Emergency Managers

  • 911 Supervisors

  • Risk Management Leaders

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Author: Damian McKeon, Battalion Chief, Austin Fire Department (Ret.)

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With support from Texas State University, ALERRT.org, and Mission Critical Team Institute

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"We should be as good at being in Command of an incident as we are at marksmanship and medical care.”

Battalion Chief Damian McKeon (Ret.)

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